I was surprised to learn that Mike had sold the business recently. All the techs are still there as is Art the Service writer. This was a test run of the new ownership. I brought my Avalon in for a noise in the brakes and a general service and inspection on Wednesday afternoon. Inspection confirmed my assessment of brake pads and warped rotors which were replaced. Also the coolant system and brake system were flushed and the oil/filter were changed. They always perform a AAA vehicle inspection on each visit by an AAA member customer. The vehicle was ready by 1pm on Thursday and the work appears the same quality service I've come to expect from Merrill in the last 8 years. I'm glad I don't have to search for an honest garage again. Jan 2018-update... My 17 year old 4WD pickup started steering strangely when I turned corners....I went to Merrill and left the vehicle. The next morning Art called and said the problem was the vehicle was in 4WD.....DUH! 1st time in 75000 miles of driving it I didn't think to check something so obvious. Good lesson and they didn't charge me to diagnose my 'Senior Moment'. You can trust the techs at Merrill not to sell you something you don't need.
Great group of guys got my electrical problem fixed in one day ended up saving me $200 on their initial estimate will be bringing my vehicles back here again thanks guys
Had squeaky breaks so I had my breaks and rotors replaced along with a full synthetic oil change. Priced right but best of all no more squeaky breaks
Amazing staff. Fast service. Very knowledgeable. Highly recommended!
Even though the work is pricey the end result is all that matters and I would like to thank the staff for being professionals! I would refer any and everyone for their electrical needs... thank you
A fair price for tidy, good -looking work well-done. All in under 24 hrs. Merrill, Art and the team saved me. Thanks again!