5
Merrill Auto Electric

Very detailed and communicated well with me.

5
Merrill Auto Electric

The staff was really helpful in pinpointing the specific issues I had going on with my car. They communicated details to me and made sure my car was in perfect condition before going back out on the road. The pricing was also something I was fond of. I got a new alternator for $100 cheaper than my last one through Goodyear. This one came with a lifetime warranty vs. the one I had, which only had a 2 year or 24,000 mile warranty. To say the least, they looked out for me bigtime.

5
Merrill Auto Electric

5
Merrill Auto Electric

Thank you so much for the best customer service I have had in a long time! From the time I called to the time I picked up my car - I had the best experience. I feel that this shop is really managed well and all the guys are so friendly and really enjoy their jobs-which is kinda rare! Thank you again for a great experience!

We appreciate you noticing us. Thank you for your business!

- Merrill Auto Electric
5
Merrill Auto Electric

They where great!

4
Merrill Auto Electric

5
Merrill Auto Electric

Great work!! Had a window motor issue. They exceeded my expectation in fixing the problem.

Thanks don good to see you tell the family I said hey

- Merrill Auto Electric
5
Merrill Auto Electric

5
Merrill Auto Electric

Great service. Came in looking to change out an expensive part the dealer said was necessary. It was too involved for me and I wasn't paying the dealer 900 to do it. Referred to Merrill by AAA and thank goodness. A diagnostic was run and there was only one piece of that 200.oo part that was even needed. Merrill found a substitute and had my car as good as new by the afternoon. For much cheaper than the part cost from the dealer.

5
Merrill Auto Electric

I grew up in a family of engineers and mechanics, I got trained as an aircraft mechanic, and I've been working on cars and getting them serviced for over 50 years now. And my local mechanic sent me to Merril when I had a problem he couldn't solve, saying one of their mechanics was "the guy who taught me everything I know". Well, this was simpley the best experience I ever had with an auto shop. The mechanic was very knowledgeable and quickly diagnosed the problem and fixed it correctly. The bill was very reasonable. And the front desk staff were some of the most pleasant and helpful I've ever dealt with. Even though it's an hour and a half drive to get there, with many good shops much closer, they are now the only place I will take my cars and trucks when I have a problem I can't fix myself. I couldn't recommend a shop more highly and have sent some of my best friends there.

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