5
Merrill Auto Electric

2 thumbs up – took my vehicle here after experiencing unwelcoming, rude, brusque, inattentive treatment from a local dealership. The staff at Merrill Auto Electric was extremely courteous to me and every customer who came through the door.

5
Merrill Auto Electric

thank you Merrill – Merrill Electric is a rare find in today's auto repair industry. I have had bad experiences across the city with both dealers and small shops and Merrill is a breath of fresh air. The kept me up to date throughout the repair (brakes and oil change) and also took the time to explain exactly what was going on with my car in terms I could understand. At no point did I feel anything but MY best interest was being served. Jamie, shop manager, was absolutely fantastic as well as the technician who did the repair. I could not recommend a shop more.

5
Merrill Auto Electric

Excellent, highly ethical customer service – My son was having starting problems with his Intrigue; he is a college student 1,000 miles away from me, and I helped him find a place to get it fixed. Merrill was extremely responsive and helpful. The problem with the car was very minor, but they found it so quickly they didn't even charge for it. We all know they could have found a way to make the problem seem bigger and charge a lot of money for it. But Merrill showed that they know what they are doing and are an ethical service provider.

5
Merrill Auto Electric

Merrill Auto Electric is great. I have all my car repairs done at Merrill Auto Electric. They have always been very professional and I have never had a bad experience with them. They have always kept me informed as to any repairs that need to be done and always try to give me the best estimate of what the cost will be. I know that they don't know what the real cost will be until they start working on my car. They always have notified me when they find more trouble and let me know the added cost before they repair. I would highly recommend Merrill Auto Electric. They are professional, honest and do excellent work.